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Customer Service


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Online Banking

Do your banking whenever you like, wherever you are

With Northway Bank's Online Banking, you can take care of most transactions with just a few clicks and keystrokes. Pay bills, deposit checks, transfer funds, review statements, check balances, open accounts - all you need is internet access. Northway Bank's online banking technology is easy to use and highly secure.
Online Banking
Monitor your accounts and complete routine transactions online.
Go to Online Banking
Bill Pay
Why bother writing checks when you can pay anyone with a few clicks and keystrokes?
Go to Bill Pay
Get your statements electronically instead of through the mail. There's no fee.
Go to eStatements
My Finance
Monitor and manage your finances in one place with this free service.
Go to My Finance
Answers to common questions about online banking.
Go to FAQs

Online Banking

Life keeps going outside of banker's hours. Have access to need-to-know account information 24 hours a day, 7 days a week. With online banking, you can take care of most routine transactions online in seconds - whenever it's most convenient for you.


  • Peace of mind knowing that Northway Bank employs the industry’s highest security standards.
  • Flexibility of being able to do your banking and pay bills wherever and whenever it's most convenient for you.

  • No fee for personal online banking
  • Check your balance and account transaction history
  • View deposit account statements and check images
  • One-time or recurring transfers between accounts
  • Make bank-to-bank transfers
  • Make payments to your Northway Bank loan or line of credit
  • Pay bills one time or on a recurring basis 
  • Place a stop payment on a check
  • Order checks or a new debit card
  • Set email or text account alerts
  • Activate, report a lost or stolen debit card, or suspend your debit card
  • Customize your online banking landing page to show what’s most important to you
  • Download account balances and transaction history for upload into Quicken or QuickBooks
  • Manage your finances in one place with My Finance 

Bill Pay

Use Northway Bank's secure online bill pay service to save time. Schedule recurring payments to streamline routine bills or set up one-time payments to pay anyone you would normally pay by writing a check.

Enroll Here


  • Make a one-time payment
  • Set up recurring payments
  • Access bill pay history and payment records online
  • View up to 36 months of bill pay history
  •  Set up payment reminders
  • Select bill pay alerts that can be sent to you by email or text
  • Download the Northway Bank mobile app and pay bills using the app

  • Log into or enroll in online banking 
  • Click the Bill Pay tab
  • Follow the prompts to enroll


Go paperless with eStatements. It's a quick, secure way to review deposits, transfers, withdrawals, and balances.

  • Securely access account statements:
    • through Online Banking,
    • through the Mobile Banking app 
    • via an email attachment that lets you enter your online credentials to open a secure PDF
  • Print or save eStatements at home if you need a copy
  • Reduce paper consumption and clutter
  • View up to 18 months of statements
  • Receive an email each month when your eStatement is ready
  • No fee to go paperless and enroll in eStatements

  • Log into or enroll in online banking
  • Click the My E-Docs tab
  • Click the Details link and select the accounts you wish to enroll
  • Follow the prompts to complete enrollment

My Finance

With My Finance, a free service for online banking customers, Northway Bank gives you powerful tools to monitor and manage your finances in one place.

  • View a snapshot of your current financial status
  • Track accounts and categorize transactions
  • Build your net worth by tracking budgets and goals
  • View accounts and transactions at other financial institutions, including banks, credit unions, and credit card companies
  • Retain and review account, transaction, budget, and goal history
  • Monitor activity through alerts

To get started, simply log into online banking and click on the My Finance tab. There is a detailed Online Help section that provides in-depth knowledge of the features and functionality.

Online Banking FAQs

Q: How do I sign up for Northway Bank's Online Banking?
A: You can enroll in Online Banking by going to our online banking enrollment page. You can also stop by any of our branches. Our associates can get you set up online in no time.

Q: How do I log in to online banking?
A: At the top of each page in the site, there is a login button for your convenience. Go to our secure login page

Q: What will Northway Bank's Online Banking do for me?
A: Online Banking offers you another convenient way to access your Northway Bank accounts. Once you have successfully enrolled in Online Banking, you will be able to perform a variety of routine banking transactions online, including account inquiries, statement retrieval, transfers between accounts, and enroll in Bill Pay. You can also view images of your checks.

Q: What will I need to get started?
A: Any internet-enabled device, such as a personal computer, can interface with Northway Bank's Online Banking service. The security system also requires that you use a web browser capable of supporting 128-bit encryption.

Q: Will I incur any costs for online banking?
A: No. Northway Bank customers will receive routine Online Banking services at no cost. Online Banking is offered for your convenience by Northway Bank.

Q: What accounts will be available through online banking?
A: When enrolling for Online Banking by visiting one of our branches, you may designate which accounts you wish to access online. When enrolling via our online enrollment process, you will automatically have access to all of your accounts.

Q: Will I have 24-hour access to my accounts?
A: Yes. Online Banking will generally be available to you round-the-clock, every day of the year. However, there may be times when your ISP (Internet Service Provider) is experiencing down time, during which you will not have access to any internet services. Down time may also occur occasionally when we perform routine maintenance on our systems.

Q: How often is my account information updated?
A: Most of the information you will view when you use Online Banking is updated each day.

Q: I am concerned about my privacy when using the internet. Should I be?
A: Absolutely, and so are we. Northway Bank is very serious about this issue and has developed an extensive policy to help protect you and your privacy.

Q: What measures have been taken by Northway Bank to ensure the security of my online banking transactions?
A: Information encoding, a password lockout system, and automatic log-off are just some of the methods used by Northway Bank to protect your Online Banking transactions. We recommend changing your Online Banking password frequently for an additional level of security. Northway Bank will never ask you for sensitive personal information in an unsolicited request to your email address. Should you receive any such requests, do not respond. Please report the incident to customer service by calling 800-442-6666.

Q: I have other questions regarding Northway Bank's online banking. How can I get answers?
A: For further information regarding Northway Bank's Online Banking, simply call the Customer Service Center at 800-442-6666.